Repairs
Sub-Zero refrigeration repairs
One manufacturer, built-in and integrated kitchen refrigeration only — no cooking equipment and no air conditioning. Each page starts from the symptom you can actually see, not from a part number.
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Ice maker that has stopped harvesting
The most common call we take, and the one most often misdiagnosed. An ice maker that will not harvest is frequently reporting a fault somewhere else in the cabinet.
- The mold fills but the cubes never release
- Cubes come out hollow, cloudy or half the normal size
- Ice production drops off over weeks rather than stopping all at once
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Built-in drifting warm, one side or both
One side warm and the other fine is a different fault from both sides warm. We read the split first, because it narrows the work by half.
- The fresh-food side is warm but the freezer is still hard-frozen
- Both compartments have drifted a few degrees over a week or two
- The unit runs almost continuously and never seems to satisfy
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Frost on the walls, water under the crisper
Water that should leave the cabinet is staying in it and freezing where it sits. The evidence is usually visible before anything is disassembled.
- A sheet of frost on the freezer back wall that returns after you clear it
- Water pooling under the crisper drawers or along the bottom of the cabinet
- A solid slab of ice in the ice bin instead of loose cubes
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Control faults after the surge on restore
The strike is not the problem. The surge when power comes back is, and a board that half-survives it behaves worse than one that dies outright.
- The display came back after an outage but the unit behaves oddly
- An alarm sounds for a condition that is not actually happening
- The compartment reading on the panel does not match a thermometer
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Door seals, hinges and panel hang
A door that is not sealing makes every other symptom worse and costs a fraction of what the symptoms get blamed on.
- The door does not pull itself shut over the last inch
- Condensation or frost forms around the door opening
- The gasket is cracked, flattened, or has taken a permanent set
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Wine storage drifting off its zone
A wine unit fails silently. There is no spoiled milk to warn you, so the first evidence is often in the glass rather than on the display.
- One zone holds temperature and the other does not
- The set point and the actual temperature disagree by several degrees
- Bottles at the top read noticeably warmer than bottles at the bottom
What it costs
What does each of these repairs cost?
The whole book, so you can put a figure against the symptom before you call. Parts and labour together for a completed repair.
$80 Flat $80 diagnostic covering the visit and the full diagnostic sequence, credited toward the repair once you approve the work.
| Repair | Typical range |
|---|---|
| Diagnostic visit | $80 flat, credited |
| Door gasket or seal replacement | $230–$610 |
| Evaporator or condenser fan motor | $260–$570 |
| Defrost heater, thermostat or sensor | $260–$630 |
| Ice maker, water valve or supply line | $240–$620 |
| Electronic control board | $430–$810 |
| Compressor or sealed-system repair | $950–$2,460 |
90 days on labour, 365 days on parts, genuine oem parts. The whole table is on what it costs.
Asked on the phone
What do people ask before picking a page?
- My symptom is not on this list. Is it still your work?
- Probably, if it is built-in or integrated refrigeration. These pages are organised by what you can see rather than by part number, and six pages cannot cover every way a cabinet misbehaves. Describe it on the phone in your own words and we will say plainly whether it is ours.
- What does each of these repairs cost?
- Door seals at $230–$610, fan motors at $260–$570, defrost parts at $260–$630, ice and water components at $240–$620, control boards at $430–$810 and sealed-system work at $950–$2,460. The $80 diagnostic is flat whichever of them it turns out to be, and it comes off the repair.
- Can you diagnose it over the phone?
- Not properly, and anyone who says otherwise is guessing. What the phone call does is narrow the likely fault enough that the van carries the right parts, which is why we ask when it started, which compartment is wrong and what the ice looks like.
Book a diagnostic visit
One flat fee to find out what is actually wrong, credited toward the repair. We cover Orange Park and the rest of Clay County within about 40 miles.
- Diagnostic
- $80
- Labour warranty
- 90 days
- Parts warranty
- 365 days
- Monday – Friday
- 08:00 – 18:00
- Saturday
- 09:00 – 16:00
Written estimate before any work starts. No parts ordered until you approve the figure. Closed Sunday. Calls placed after hours are returned the next working morning.