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Doctors Lake Refrigeration Independent Sub-Zero service · Clay County

Contact

Book a diagnostic visit

We work Orange Park and the rest of Clay County within about 40 miles. Phone is the fastest way to get a slot.

A technician seen from behind, gripping the handle of a refrigerator door on a tiled kitchen floor.
One phone number, answered by the person who will be standing here.

Call

(904) 442-8210

  • Monday – Friday 08:00 – 18:00
  • Saturday 09:00 – 16:00

Closed Sunday. Calls placed after hours are returned the next working morning.

$129 diagnostic. Flat diagnostic fee, credited toward the repair when you go ahead with it. Written estimate before any work starts. No parts ordered until you approve the figure.

90 days on labour, 365 days on parts, genuine OEM parts only.

EPA Section 608 certified technicians (refrigerant handling).

Have this ready

  • The model and serial number from the plate inside the cabinet, if you can reach it
  • What the symptom actually looks like, in your own words
  • When it started, and whether anything happened that week — a storm, an outage, a remodel
  • Whether anyone has already worked on it, and what they changed

No street address is published — this is a mobile service operation, so there is nothing to visit. Everything happens at your kitchen.

Before you call, it is worth reading what the visit costs and what the warranty covers, so there is nothing to negotiate on the doorstep.

Before you book

What does the first visit cost?
A flat $129 diagnostic fee covers the visit and the diagnosis. If you go ahead with the repair, that $129 is credited toward it. You get a written estimate before any part is ordered, and nothing is ordered until you approve the figure.
When can you come out?
We work Monday to Friday, 8am to 6pm, and Saturday, 9am to 4pm. We are closed Sunday. Calls placed after hours are returned the next working morning. We do not advertise an emergency or twenty-four-hour service, because we would not be able to staff it honestly.
What is covered after the repair?
Ninety days on labour and three hundred and sixty-five days on parts. We fit genuine OEM parts only, so the part warranty is the manufacturer's own coverage rather than an aftermarket substitute.

The rest of them — scope, standing, what a visit covers and how we work a fault — are on the questions page.